Where are you
350 Gunter Lane,
Redwood City, CA 94065
What are your business hours?
8:30am - 5:00pm
What is the main office phone number?
Who is your management company?
ALTON Management Corporation, 2934 Telegraph Avenue, Oakland, Ca
2934 Telegraph Avenue, Oakland, CA 94609, Phone 510.663.0177,
Link to Alton's web site
Who is the Administrator of the Site?
Maintenance requests may be made at the office or called in at
800.735.2922. They are primarily handled in the order received
with the exception of emergencies. Emergencies are handled
Is an Occupancy Agreement required?
Yes, your Occupancy Agreement is a legal contract between you and
Heron Court. It is a standard form approved
by the United States Department of Housing and Urban Development
(HUD). It gives you a certain rights as well as
responsibilities. Your Occupancy Agreement is
automatically renewed unless terminated by you or the Board.
Heron Court cannot terminate your Occupancy Agreement except for good
How does a Shareholder become a good member of the community?
Volunteer when we are
looking for volunteers
Be a good neighbor
Pay your housing charge
on time and in full each month
Report any security
problems you see
Report any damages to
co-op property you observe
Keep your unit in a good
state of repair, reporting all problems promptly to the Co-op's
When using the laundry
room report any machines not working to maintenance
Let us know you observe
any lights out in the common areas
Abide by the Pet By-Law
Abide by the Parking
Do not disturb your
neighbors with excessive noise
If you have ideas on how
we can improve things, let us know
Attend all meetings of
the General Members and take part in the decisions
Come out and help on
clean up days
Join in on social
Bring the children out to
kids events organized by the Co-op
Help organize social
Pick up garbage when you
What are a shareholders privacy rights?
A Shareholder has the same privacy as if your units were separates homes.
When the Occupancy Agreement was signed, a shareholder agreed to let the
Administrator and staff of this development enter your apartment at
reasonable hours for purposes of repair and inspection. Except
in emergencies you will always be notified in advance. Our
staff will respect your right to privacy at all times.
What are the Unit repair charges?
Shareholders are held responsible for damage caused by negligence or
malicious destruction. Charges for repairs will be billed to
the shareholder and are payable with the next month's carrying charge.
Where do the Shareholders park?
Shareholders may park their automobiles in designated parking areas.
There is one space per unit. There are additional unassigned
open parking spaces available.